FAQs

How do I care for my ceramics?

A little care goes a long way. I recommend gently handwashing your piece, even if it’s marked dishwasher safe, to help look after the glaze. Please avoid ovens and microwaves, and always follow the specific care instructions on your piece’s product page.

Can I use my piece for food?

Some pieces are for the table, others are for your little treasures. Check the product description before serving food. Anything marked “decorative only” or “not suitable for food” is just for looking lovely.

Will my piece look exactly like the photo?

Handmade pieces have their own little quirks. Shape, colour and glaze can vary between pieces, so check the product description for details about the one you’re choosing.

Why does my packaging look a little mix-and-match?

I reuse packaging wherever I can, so your parcel might arrive in a box that’s had a previous adventure. It’s what’s inside that counts!

Where can I find delivery and returns information?

You’ll find the details in Delivery and Refunds & Returns, also linked in the footer.

Still have a question? Get in touch using my contact form.